{"id":3980,"date":"2022-12-07T15:42:14","date_gmt":"2022-12-07T14:42:14","guid":{"rendered":"https:\/\/successfultunisia.com\/fr\/?p=3980"},"modified":"2022-12-07T15:42:16","modified_gmt":"2022-12-07T14:42:16","slug":"ooredoo-tunisie-elu-service-client-de-lannee-2023","status":"publish","type":"post","link":"https:\/\/successfultunisia.com\/fr\/2022\/12\/07\/ooredoo-tunisie-elu-service-client-de-lannee-2023\/","title":{"rendered":"Ooredoo Tunisie \u00e9lu Service Client de l&rsquo;ann\u00e9e 2023"},"content":{"rendered":"\n<p>Sacr\u00e9\u00a0<strong>\u00ab\u00a0\u00c9lu Service Client de l&rsquo;ann\u00e9e 2023\u00a0\u00bb\u00a0<\/strong>dans les 2 cat\u00e9gories fixe et mobile, le premier op\u00e9rateur en Tunisie vient confirmer encore une fois l\u2019engagement et le professionnalisme de ses \u00e9quipes pour r\u00e9pondre aux besoins de ses abonn\u00e9s, leur offrir une exp\u00e9rience client de grande qualit\u00e9 donnant ainsi les meilleurs niveaux de satisfaction dans le secteur des t\u00e9l\u00e9communications.<\/p>\n\n\n\n<p>Lors de la c\u00e9r\u00e9monie de remise de prix tenue vendredi 2 d\u00e9cembre au Pavillon Gammarth, Ooredoo Tunisie s\u2019est vu d\u00e9cerner cette double r\u00e9compense consolidant ainsi les efforts continus de l\u2019op\u00e9rateur dans sa qu\u00eate de satisfaction client.<\/p>\n\n\n\n<p>\u00ab\u00a0<em>Ce double prix obtenu pour la 4<sup>\u00e8me<\/sup>&nbsp;ann\u00e9e cons\u00e9cutive est le r\u00e9sultat d\u2019un nombre de programmes mis en place depuis des ann\u00e9es, traduisant une strat\u00e9gie orient\u00e9e et centr\u00e9e sur le client et ce \u00e0 travers le d\u00e9ploiement d\u2019actions concr\u00e8tes sur le terrain. Au-del\u00e0 de l\u2019excellence de notre prestation, nous avons construit une relation de proximit\u00e9 privil\u00e9gi\u00e9e avec nos abonn\u00e9s et les avons plac\u00e9s au centre de toute action et d\u00e9cision prise. De plus, nous avons \u00e9largi nos offres digitales et lanc\u00e9 des services innovants pour mieux r\u00e9pondre aux besoins et attentes de nos abonn\u00e9s. Le \u00ab&nbsp;Customer Day&nbsp;\u00bb est une initiative cr\u00e9\u00e9e chez Ooredoo Tunisie cette ann\u00e9e, o\u00f9 le temps d\u2019une journ\u00e9e, tous les managers des diff\u00e9rents d\u00e9partements se retrouvent sur terrain \u00e0 la rencontre de leurs clients en boutiques, en magasins ou au centre d\u2019appel pour s\u2019assurer que leurs demandes sont \u00e9cout\u00e9es et prises en charge<\/em>&nbsp;\u00bb d\u00e9clare Mansoor Rashid Al Khater, CEO Ooredoo Tunisie<\/p>\n\n\n\n<p>\u00ab&nbsp;\u00catre \u00ab&nbsp;<strong>\u00c9lu Service Client de l&rsquo;ann\u00e9e 2023&nbsp;<\/strong>\u00bb \u00e0 travers ce rapport d\u2019\u00e9tude fourni par la prestigieuse institution IPSOS, renouvelle le challenge et accro\u00eet la motivation des \u00e9quipes pour conserver le titre plusieurs ann\u00e9es&nbsp;en multipliant ses efforts de satisfaction et de diversification de services. Un grand merci \u00e0 toutes les parties prenantes \u00e0 ce succ\u00e8s continu \u00bb, a-t-il rajout\u00e9<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sacr\u00e9\u00a0\u00ab\u00a0\u00c9lu Service Client de l&rsquo;ann\u00e9e 2023\u00a0\u00bb\u00a0dans les 2 cat\u00e9gories fixe et mobile, le premier op\u00e9rateur en Tunisie vient confirmer encore une fois l\u2019engagement et le professionnalisme de ses \u00e9quipes pour r\u00e9pondre aux besoins de ses abonn\u00e9s, leur offrir une exp\u00e9rience client de grande qualit\u00e9 donnant ainsi les meilleurs niveaux de satisfaction dans le secteur des &hellip;<\/p>\n","protected":false},"author":1,"featured_media":3981,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[43],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ooredoo Tunisie \u00e9lu Service Client de l&#039;ann\u00e9e 2023 - 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