{"id":1663,"date":"2020-12-17T20:24:26","date_gmt":"2020-12-17T19:24:26","guid":{"rendered":"https:\/\/successfultunisia.com\/fr\/?p=1663"},"modified":"2020-12-17T20:24:27","modified_gmt":"2020-12-17T19:24:27","slug":"topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet","status":"publish","type":"post","link":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/","title":{"rendered":"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet"},"content":{"rendered":"\n<p><strong>TOPNET, le 1er fournisseur de services internet en Tunisie, vient d\u2019annoncer l\u2019obtention du<br>prestigieux label international \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 TUNISIE \u00bb dans la cat\u00e9gorie FSI.<\/strong><\/p>\n\n\n\n<p>Ce couronnement, qui est le fruit du travail de toutes les \u00e9quipes de TOPNET, a \u00e9t\u00e9 r\u00e9alis\u00e9 suite \u00e0 une<br>\u00e9tude approfondie effectu\u00e9e par le c\u00e9l\u00e8bre cabinet de sondages d\u2019opinion et d\u2019\u00e9tudes de march\u00e9s<br>fran\u00e7ais, IPSOS.<\/p>\n\n\n\n<p>En effet, chaque entreprise en comp\u00e9tition a fait l\u2019objet de 160 tests par des clients myst\u00e8res via<br>diff\u00e9rents canaux dont les appels, les emails, les formulaires de contacts, les contacts sur les r\u00e9seaux<br>sociaux, les visites dans les agences et les points de vente, les portails web, etc.<\/p>\n\n\n\n<p>Cette distinction est aujourd\u2019hui incontestablement la r\u00e9f\u00e9rence internationale en mati\u00e8re<br>d\u2019\u00e9valuation de la qualit\u00e9 de la relation client, puisque ce concours, qui s\u2019est implant\u00e9 en Tunisie en<br>2019, est organis\u00e9 depuis 2007 en France, au Royaume- Uni, en Espagne et bien d\u2019autres pays.<\/p>\n\n\n\n<figure class=\"is-layout-flex wp-block-gallery-1 wp-block-gallery columns-2 is-cropped\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" loading=\"lazy\" width=\"960\" height=\"640\" src=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/10-1.jpg\" alt=\"\" data-id=\"1665\" data-full-url=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/10-1.jpg\" data-link=\"https:\/\/successfultunisia.com\/fr\/?attachment_id=1665\" class=\"wp-image-1665\" srcset=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/10-1.jpg 960w, https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/10-1-300x200.jpg 300w, https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/10-1-768x512.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" loading=\"lazy\" width=\"960\" height=\"640\" src=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/12-1.jpg\" alt=\"\" data-id=\"1667\" data-full-url=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/12-1.jpg\" data-link=\"https:\/\/successfultunisia.com\/fr\/?attachment_id=1667\" class=\"wp-image-1667\" srcset=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/12-1.jpg 960w, https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/12-1-300x200.jpg 300w, https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/12-1-768x512.jpg 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure><\/li><\/ul><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"690\" height=\"460\" src=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/14.png\" alt=\"\" class=\"wp-image-1668\" srcset=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/14.png 690w, https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/14-300x200.png 300w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>TOPNET, le 1er fournisseur de services internet en Tunisie, vient d\u2019annoncer l\u2019obtention duprestigieux label international \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 TUNISIE \u00bb dans la cat\u00e9gorie FSI. Ce couronnement, qui est le fruit du travail de toutes les \u00e9quipes de TOPNET, a \u00e9t\u00e9 r\u00e9alis\u00e9 suite \u00e0 une\u00e9tude approfondie effectu\u00e9e par le c\u00e9l\u00e8bre cabinet de &hellip;<\/p>\n","protected":false},"author":1,"featured_media":1664,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[44],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet - Successful Tunisia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet - Successful Tunisia\" \/>\n<meta property=\"og:description\" content=\"TOPNET, le 1er fournisseur de services internet en Tunisie, vient d\u2019annoncer l\u2019obtention duprestigieux label international \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 TUNISIE \u00bb dans la cat\u00e9gorie FSI. Ce couronnement, qui est le fruit du travail de toutes les \u00e9quipes de TOPNET, a \u00e9t\u00e9 r\u00e9alis\u00e9 suite \u00e0 une\u00e9tude approfondie effectu\u00e9e par le c\u00e9l\u00e8bre cabinet de &hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/\" \/>\n<meta property=\"og:site_name\" content=\"Successful Tunisia\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-17T19:24:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-17T19:24:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/a1-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"810\" \/>\n\t<meta property=\"og:image:height\" content=\"456\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"SuccessfulTunisia\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/successfultunisia.com\/fr\/#website\",\"url\":\"https:\/\/successfultunisia.com\/fr\/\",\"name\":\"Successful Tunisia\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/successfultunisia.com\/fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#primaryimage\",\"url\":\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/a1-1.jpg\",\"contentUrl\":\"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/a1-1.jpg\",\"width\":810,\"height\":456},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#webpage\",\"url\":\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/\",\"name\":\"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet - Successful Tunisia\",\"isPartOf\":{\"@id\":\"https:\/\/successfultunisia.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#primaryimage\"},\"datePublished\":\"2020-12-17T19:24:26+00:00\",\"dateModified\":\"2020-12-17T19:24:27+00:00\",\"author\":{\"@id\":\"https:\/\/successfultunisia.com\/fr\/#\/schema\/person\/dba66ca3f1efc6f4e82ab033c9f8a965\"},\"breadcrumb\":{\"@id\":\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/successfultunisia.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/successfultunisia.com\/fr\/#\/schema\/person\/dba66ca3f1efc6f4e82ab033c9f8a965\",\"name\":\"SuccessfulTunisia\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/successfultunisia.com\/fr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/01391f03c2076243ddbe9ae3d2175688?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/01391f03c2076243ddbe9ae3d2175688?s=96&d=mm&r=g\",\"caption\":\"SuccessfulTunisia\"},\"url\":\"https:\/\/successfultunisia.com\/fr\/author\/adminmz\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet - Successful Tunisia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/","og_locale":"fr_FR","og_type":"article","og_title":"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet - Successful Tunisia","og_description":"TOPNET, le 1er fournisseur de services internet en Tunisie, vient d\u2019annoncer l\u2019obtention duprestigieux label international \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 TUNISIE \u00bb dans la cat\u00e9gorie FSI. Ce couronnement, qui est le fruit du travail de toutes les \u00e9quipes de TOPNET, a \u00e9t\u00e9 r\u00e9alis\u00e9 suite \u00e0 une\u00e9tude approfondie effectu\u00e9e par le c\u00e9l\u00e8bre cabinet de &hellip;","og_url":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/","og_site_name":"Successful Tunisia","article_published_time":"2020-12-17T19:24:26+00:00","article_modified_time":"2020-12-17T19:24:27+00:00","og_image":[{"width":810,"height":456,"url":"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/a1-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"SuccessfulTunisia","Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/successfultunisia.com\/fr\/#website","url":"https:\/\/successfultunisia.com\/fr\/","name":"Successful Tunisia","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/successfultunisia.com\/fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#primaryimage","url":"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/a1-1.jpg","contentUrl":"https:\/\/successfultunisia.com\/fr\/wp-content\/uploads\/2020\/12\/a1-1.jpg","width":810,"height":456},{"@type":"WebPage","@id":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#webpage","url":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/","name":"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet - Successful Tunisia","isPartOf":{"@id":"https:\/\/successfultunisia.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#primaryimage"},"datePublished":"2020-12-17T19:24:26+00:00","dateModified":"2020-12-17T19:24:27+00:00","author":{"@id":"https:\/\/successfultunisia.com\/fr\/#\/schema\/person\/dba66ca3f1efc6f4e82ab033c9f8a965"},"breadcrumb":{"@id":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/successfultunisia.com\/fr\/2020\/12\/17\/topnet-elu-service-client-de-lannee-2021-dans-la-categorie-fournisseur-de-service-internet\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/successfultunisia.com\/fr\/"},{"@type":"ListItem","position":2,"name":"TOPNET, \u00ab Elu Service Client De l\u2019Ann\u00e9e 2021 \u00bb dans la cat\u00e9gorie Fournisseur de Service Internet"}]},{"@type":"Person","@id":"https:\/\/successfultunisia.com\/fr\/#\/schema\/person\/dba66ca3f1efc6f4e82ab033c9f8a965","name":"SuccessfulTunisia","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/successfultunisia.com\/fr\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/01391f03c2076243ddbe9ae3d2175688?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/01391f03c2076243ddbe9ae3d2175688?s=96&d=mm&r=g","caption":"SuccessfulTunisia"},"url":"https:\/\/successfultunisia.com\/fr\/author\/adminmz\/"}]}},"_links":{"self":[{"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/posts\/1663"}],"collection":[{"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/comments?post=1663"}],"version-history":[{"count":1,"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/posts\/1663\/revisions"}],"predecessor-version":[{"id":1669,"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/posts\/1663\/revisions\/1669"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/media\/1664"}],"wp:attachment":[{"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/media?parent=1663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/categories?post=1663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/successfultunisia.com\/fr\/wp-json\/wp\/v2\/tags?post=1663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}